Basic and Suggested Method of Working Remotely – USC Administrative Operations (2024)

Table of Contents
Scenario 1: VPN Connection not necessary No Instructions Scenario 2: VPN, working from computer at home Scenario 2: VPN, working from computer at home No Instructions Scenario 3: VPN, Remote Desktop Scenario 3: VPN, Remote Desktop No Instructions


AdminIT would like to assist you with finding the best solution for working remotely from home.

See Also
Public Safety Dispatcher at USCBefore you arrive - Employee GatewayOnboarding and Getting Started | Office of Postdoctoral AffairsYearend Tax Statement Questions – University Comptroller

The Remote or Home Office Setup
We can’t stress enough the importance of having the right home office setup as it will allow you to be more productive and appear more professional.

Here are some basic tools for working remotely, essential for any home office:

    • Headset
    • Webcam
    • Stable internet Connection
    • Quiet place to work
    • Choosing the correct Connectivity Scenario.

USC Connectivity Scenarios
Here are three different scenarios based on your work requirements and the type of access needed to perform your job. Consider what you need to access to work from home and choose from the following:

Scenario 1: VPN Connection not necessary

Scenario 1: VPN Connection not necessary

+ Expand Here for Step by Step Instructions

No

Instructions

1

Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
Basic and Suggested Method of Working Remotely – USC Administrative Operations (1)

2Basic and Suggested Method of Working Remotely – USC Administrative Operations (2) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4Basic and Suggested Method of Working Remotely – USC Administrative Operations (4)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to Basic and Suggested Method of Working Remotely – USC Administrative Operations (5)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6Basic and Suggested Method of Working Remotely – USC Administrative Operations (6)You can access all other work applications from the employee gateway:

Scenario 2: VPN, working from computer at home

Scenario 2: VPN, working from computer at home

  • VPN using Cisco AnyConnect

+ Expand Here for Step by Step Instructions

No

Instructions

1

Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
Basic and Suggested Method of Working Remotely – USC Administrative Operations (7)

2Basic and Suggested Method of Working Remotely – USC Administrative Operations (8) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4Basic and Suggested Method of Working Remotely – USC Administrative Operations (10)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to Basic and Suggested Method of Working Remotely – USC Administrative Operations (11)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6Basic and Suggested Method of Working Remotely – USC Administrative Operations (12)You can access all other work applications from the employee gateway:
7Basic and Suggested Method of Working Remotely – USC Administrative Operations (13)This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8Connect to the VPN, click here for a guide.
9Basic and Suggested Method of Working Remotely – USC Administrative Operations (15)Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives etc (Such as your S drive, your T drive).
10Basic and Suggested Method of Working Remotely – USC Administrative Operations (16)All of the applications in scenario 1.
11USC applications that require VPN access.

Scenario 3: VPN, Remote Desktop

Scenario 3: VPN, Remote Desktop

  • I need access to the following software and applications…
  • Similar to Scenario 1 & 2
  • Remote Desktop Access
  • Documents on work computer
  • USC Applications:

+ Expand Here for Step by Step Instructions

No

Instructions

1

Check your Internet Speed by visiting https://speedtest.net

The minimum speed you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
Basic and Suggested Method of Working Remotely – USC Administrative Operations (18)

2Basic and Suggested Method of Working Remotely – USC Administrative Operations (19) Connect headphones to your Home Computer.
3Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4Basic and Suggested Method of Working Remotely – USC Administrative Operations (21)Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5Navigate to Basic and Suggested Method of Working Remotely – USC Administrative Operations (22)https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6Basic and Suggested Method of Working Remotely – USC Administrative Operations (23)You can access all other work applications from the employee gateway:
7Basic and Suggested Method of Working Remotely – USC Administrative Operations (24)This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8Connect to the VPN, click here for a guide.
9Basic and Suggested Method of Working Remotely – USC Administrative Operations (26)Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives etc (Such as your S drive, your T drive).
10Basic and Suggested Method of Working Remotely – USC Administrative Operations (27)All of the applications in scenario 1.
11USC applications that require VPN access.
12Before you connect to Remote Desktop, make sure you’re signed in to Zoom on your home computer! See step 5. If you connect to Zoom while using remote desktop, Zoom will not work! If you need to use Zoom while working with remote desktop, minimize remote desktop!
Basic and Suggested Method of Working Remotely – USC Administrative Operations (30)
13Sign in to the VPN with the Cisco AnyConnect Mobility Client. Instructions here:
14Connect to Remote Desktop. If you need Remote Desktop set up, please contact AdminIT.
15Basic and Suggested Method of Working Remotely – USC Administrative Operations (33)Remember: DO NOT use Zoom while in Remote Desktop.
16Basic and Suggested Method of Working Remotely – USC Administrative Operations (34)DO NOT SHUT DOWN YOUR OFFICE MACHINE.
Basic and Suggested Method of Working Remotely – USC Administrative Operations (2024)
Top Articles
Ground Turkey Cabbage Rolls (Healthy, Easy Recipe) - Feasting not Fasting
Chicken Giardiniera Recipe Coopers Hawk with ingredients,nutritions,instructions and related recipes
PST to GMT Converter - Savvy Time
PST to Berlin, Germany - Savvy Time
Yard Sale Listings by Zip Code
Comalisd Calendar
Rent A Center Entertainment Center
Cracked.io - Beyond the Limits
Admin/Power User - Sapphire Training Videos
Sapphire EHR Software: Pricing, Features, and Demo
Co Parts Mn
STAR WARS: THE HIGH REPUBLIC Timeline Explained
Latest Posts
34 Phenomenal Vegetarian Recipes for Thanksgiving
Kasha Varnishkes Recipe on Food52
Article information

Author: Jerrold Considine

Last Updated:

Views: 6441

Rating: 4.8 / 5 (78 voted)

Reviews: 93% of readers found this page helpful

Author information

Name: Jerrold Considine

Birthday: 1993-11-03

Address: Suite 447 3463 Marybelle Circles, New Marlin, AL 20765

Phone: +5816749283868

Job: Sales Executive

Hobby: Air sports, Sand art, Electronics, LARPing, Baseball, Book restoration, Puzzles

Introduction: My name is Jerrold Considine, I am a combative, cheerful, encouraging, happy, enthusiastic, funny, kind person who loves writing and wants to share my knowledge and understanding with you.