Solutions | Sedgwick (2024)

Helping people

Taking care of people is at the heart of everything we do.

Whether an employee needs to take time off work for an illness or other life event, or a person is injured on the job, on a client’s premises, or by their equipment or products, the Sedgwick team is here to take care of each of them. Our experts work together to help them get the care and resolution they need to recover – listening to their concerns, acting with empathy, setting expectations and assisting at every turn.

BENEFITS

• Accident + health
• Accommodations
• Disability management
• Leave of absence
• Travel + medical assistance
• Unemployment compensation

CASUALTY

• Liability claims administration
• Auto/motor injury
• Employers’
• General
• Professional
• Public

WORKERS’ COMPENSATION

• Claims administration
• Managed care
• Behavioral health
• Case management
• Clinical consultation
• Crisis care
• Medical bill review
• Peer review + utilization review
• Pharmacy
• PPO + ancillary care networks
• Provider benchmarking
• Return to work
• Surgery nurse
• Medicare compliance
• OSHA compliance

Restoring property

Our property experts assist customers with all types of property claims, fromthe most complex losses to everyday commercial and residential claims.

Our solutions are designed to protect your investments and provide a high level of care as we restore property across all areas of coverage, including auto, marine, aviation and transportation. With a combination of industry-leading property loss adjusting and specialty service offerings, we bring advantages in cost, efficiency and ease for carriers, underwriters and their insureds.

PROPERTY

• Building consulting
• Building surveying + design
• Business interruption
• CAT response
• Delegated authority
• Forensic accounting
• Forensic engineering, environmental + fire
• Loss adjusting + claims administration
• Commercial
• Contents
• Cyber
• Domestic + residential
• Subsidence
• Major + complex loss
• Repair, restoration + mitigation
• Temporary housing
• Time + material software
• Valuations

AUTO/MOTOR

• Appraisals
• Catastrophe claims adjusting
• Direct repair program network
• Body shops
• Glass management
• Rental car support
• Roadside assistance
• First-party + third-party claims administration
• Auto/motor
• Electric vehicles (EVs)
• Fleet
• Heavy equipment
• Loss adjusting
• Auto/motor
• Electric vehicles (EVs)
• Fleet
• Heavy equipment
• Personal injury protection bill review
• Self-service mobile estimating
• Surge staffing

MARINE + TRANSPORTATION

• Hull + machinery
• Liability
• Ocean cargo, motor truck cargo + inland marine

AVIATION

• Hull surveying
• Liability

Preserving brands

Protecting your brand and your peaceof mind.

Sedgwick’s brand protection team provides best-practice services, helping clients respond quickly to unexpected market events, managing risks, minimizing impact and maximizing value; partnering with manufacturers and supply chain partners to improve and correct products in market, keeping products functioning and customers satisfied. We proactively reduce risk with ongoing services to increase customer and supply chain loyalty, and we add depth of expertise through our investigations and legal administration solutions.

BRAND PROTECTION

• Product recall
• Recall preparation
• Recalls in action
• Remediation
• Retention

CONSUMER + WARRANTY

• Claims administration
• Registration + enrollment
• Settlements

INVESTIGATIONS + FRAUD

• Assessment services
• Counter-fraud services
• Field services
• Litigation support
• Research
• Valuations

LEGAL

• Legal administration
• Class action
• eDiscovery
• Mass tort
• Legal services
• Coverage advice
• Recoveries

Empowering performance

We are a people first, tech forward and data driven company.

Sedgwick delivers superior, technology-enabled solutions to the world’s premier employers and carriers – and our capabilities and expertise are unparalleled in the industry. Our technology enables our colleagues to do their best work and binds us together in fulfilling our commitment to care. Through this approach, we have seen dramatic results – high return on investment, earlier and increased touch points, better understanding of concerns, faster resolution and better overall satisfaction.

TECHNOLOGY

• mySedgwick
• smart.ly
• viaOne
• SaaS

RISK + RECOVERY

• Loss prevention + risk control
• Pool administration
• Premium audit
• Subrogation

TRAINING

• Skills-based
• Technical

RESOURCES

• Co-sourcing
• Surge + temporary